Host Terms & Conditions

By listing a property on Bokora, you agree to provide accurate, current, and complete information about your property. You are responsible for ensuring your listing complies with all local laws and regulations, including planning permissions and short-term rental licensing requirements.

You retain ownership of your property and are solely responsible for its condition, safety, and cleanliness.

Bokora acts as a payment intermediary. When a guest books your property, payment is collected and held by Bokora. Funds are released to you 24 hours after guest check-in, minus a 3% Bokora service fee.

You must not request guests to pay outside the Bokora platform or bypass our payment system.

You must not discriminate against guests on the basis of race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic. Bokora reserves the right to suspend or remove your listing if discrimination is reported or confirmed.

You must set a cancellation policy for your property. The three options are:

Flexible: Guests receive a full refund if they cancel up to 24 hours before check-in. After that, no refund is provided.

Moderate: Guests receive a full refund if they cancel at least 7 days before check-in. Cancellations within 7 days receive 50% refund. After check-in, no refund.

Strict: Guests receive a 50% refund only if they cancel at least 30 days before check-in. Cancellations within 30 days receive no refund.

If you cancel a confirmed booking, the guest receives a full refund. Bokora reserves the right to take action against repeated or unjustified cancellations, including suspension of your account.

All new listings are subject to review by Bokora. We may approve or decline your listing at our discretion. If declined, we will provide a reason for the decision. You may revise and resubmit declined listings.

You are responsible for documenting any damage caused by guests during their stay. Bokora can assist in dispute resolution but is not liable for guest actions. You may pursue compensation through the dispute resolution process.

Photos and descriptions you provide remain your property, but you grant Bokora a non-exclusive license to use them for marketing and listing purposes on our platform.

Hosts are solely responsible for declaring and paying any applicable taxes relating to income earned through Bokora. This includes but is not limited to income tax, VAT, and any local or regional levies. Bokora does not provide tax advice and accepts no liability for any tax obligations arising from your use of the platform.

To the maximum extent permitted by law, Bokora's liability is limited to refunds or compensation related to specific bookings. You agree to indemnify Bokora against claims arising from your property, conduct, or violations of these terms.

Bokora may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or pose a risk to guests or the platform.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For questions about these Host Terms, please contact us at Hello@bokora.co.uk.