Host Privacy Policy

Bokora is a platform that connects hosts with guests seeking short-term accommodation. This Host Privacy Policy explains how we collect, use, and protect your personal data when you list a property with us.

Account Information: Full name, email, phone number, payment details, and bank account information for payouts.

Property Information: Details about your property, including location, photos, descriptions, pricing, and booking history.

Communication Data: Messages between you and guests, support conversations, and system notifications.

Financial Data: Booking amounts, payouts, transaction history, and tax information.

We use your information to: process bookings and payments, facilitate communication between hosts and guests, send important notifications and account updates, process payouts and financial statements, comply with legal obligations, and improve our platform.

Your data may be shared with: guests (limited information for communication), payment processors and banks (for payouts), legal authorities (when required by law), and service providers assisting with platform operations.

We do not sell your personal data to third parties for marketing purposes.

We retain your personal data for as long as your account is active, plus an additional period as required by law or for business purposes (typically 6-7 years for tax and financial records).

You have the right to access, correct, or delete your personal data. You can request this through your account settings or by contacting us directly. We will respond within 30 days.

We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.

Your data may be processed and stored in different jurisdictions. We ensure appropriate safeguards are in place when transferring data outside the UK.

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the platform.

For privacy concerns or to exercise your data rights, contact us at Hello@bokora.co.uk.